FAQ
Frequently asked questions.
Clear answers about online care, cost, booking, insurance, and what to expect.
Common Questions
Answers before you start.
Use these answers to learn how online care works and what to expect before you book.
A Registered Kinesiologist is a regulated health professional in Ontario. At Eventus, Tysen uses assessment, exercise prescription, and rehabilitation to support movement, function, and the activities that matter to each person.
Usually no. You can contact Eventus directly and may be able to begin care without seeing another provider first. Tysen will first confirm that online kinesiology is a suitable place to start. If you want to use insurance, check whether your plan requires a referral.
No. Eventus understands sport and training, but the service is not only for athletes. It can also fit active adults, workers, parents, older adults, and people trying to get moving again.
Yes. Tysen can explain what the assessment suggests and discuss factors that may be linked to your pain or difficulty with an activity. He does not diagnose a disease or disorder. If you need a medical diagnosis, testing, or care from another provider, he will explain that next step.
Yes. Sessions are online only. The plan is built around your goal, space, equipment, and starting point.
Yes, when online care fits the situation. Tysen uses your history, goals, current ability, equipment, space, and activity needs to build a clear rehabilitation plan.
Usually not. When it is safe to start, rehabilitation can begin from a clinical impression, which means what the assessment suggests. The plan uses what you can do now and what you want to get back to. If you need a medical diagnosis, Tysen will recommend the right next step.
Be ready to confirm the physical address where you are joining and give a callback number. Join from a private, well lit space with enough room to move. Keep a phone nearby and place your camera where Tysen can see the activity. Use only stable equipment. An activity may change or stop if it is not safe to check online. The agreed backup plan will be used if the connection fails or a safety concern comes up. Online kinesiology is not emergency care. Call 911 or seek local emergency care for urgent concerns.
The goal is to give you a clear starting point, your first exercise and rehabilitation plan, and signs for when to move ahead, hold, change the plan, or get more help. The assessment may stand alone, or Tysen may recommend a follow-up, Guided or Managed care, or another kind of care.
Seek urgent or emergency care first for serious or quickly worsening symptoms, major trauma, a suspected concussion or broken bone, uncontrolled bleeding, a mental health crisis, or any problem that needs immediate help. If it is not an emergency, a kinesiology assessment may be a suitable place to start. Tysen will recommend urgent care, care in person, or another health service when needed.
Sessions are virtual and available only when you are physically located in Ontario. Your location will be confirmed at each appointment.
No. Payment is completed through Jane. After payment, you receive an itemized receipt to submit yourself if your plan permits. Coverage and referral requirements depend on your own plan.
Some plans include kinesiology, and some do not. Some people may use a health spending account. Please check your own benefits before starting if coverage matters to you.
You may be able to, depending on your plan and your tax situation. Receipts are provided so you can submit them yourself where they apply. Please check with your benefits provider, accountant, or the CRA.
The Work With Me page lists the current service options and pricing.
Receipts should include the provider name, designation, registration number, service date, amount paid, and service description.
Use the contact page to ask a short question about whether the service may fit. Do not include health information. Existing clients and clinical questions should use Jane.